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FAQ's
Q: What strings does The Wandering Minstrel, Inc. install on it's stick dulcimers? Does the brand and gauge matter, or should I use whatever feels best to me?
A: We prefer using Ernie Ball 2026 Earthwood 80/20 Bronze Mandolin Light Strings. You can experiment using different brands and gauges of strings. Each has its own "flare" and will alter the playability and tone of your stick dulcimer. We use the following gauges for our Pickin' Sticks.
Bass String 22
Middle String 13
Melody String 9
A: We prefer using Ernie Ball 2026 Earthwood 80/20 Bronze Mandolin Light Strings. You can experiment using different brands and gauges of strings. Each has its own "flare" and will alter the playability and tone of your stick dulcimer. We use the following gauges for our Pickin' Sticks.
Bass String 22
Middle String 13
Melody String 9
Q: How do I clean my Stick Dulcimer - Pickin' Stick?
A: All that is needed to clean your Pickin' Stick is a very light damp cloth (water only) followed by a dry cloth wipe down.
A: All that is needed to clean your Pickin' Stick is a very light damp cloth (water only) followed by a dry cloth wipe down.
Q: Will I be charged sales tax for my on-line order?
A: Depending on where you live, you will be charged sales tax when making an online purchase. On-line sales tax laws are going through a lot of changes these days. We strive to be complaint with these laws. If you have any questions please feel free to contact us.
Sales Tax Information:
On-Line Sales - Due to new tax laws aimed at on-line sales, our tax accountability at this time for on-line purchases resides in the sates of Nebraska & Kansas. We are located in Omaha, Nebraska, therefore sales tax applies. As of January 1, 2014, Omaha, Nebraska sales tax is 7%. Kansas sale use tax law requires us to collect sales tax from our on-line costumers. The tax is determined by the costumer's zip code. We are working to integrate this into our check out.
Event Sales - sales tax at events/shows will be determined by the destination of the event/show.
A: Depending on where you live, you will be charged sales tax when making an online purchase. On-line sales tax laws are going through a lot of changes these days. We strive to be complaint with these laws. If you have any questions please feel free to contact us.
Sales Tax Information:
On-Line Sales - Due to new tax laws aimed at on-line sales, our tax accountability at this time for on-line purchases resides in the sates of Nebraska & Kansas. We are located in Omaha, Nebraska, therefore sales tax applies. As of January 1, 2014, Omaha, Nebraska sales tax is 7%. Kansas sale use tax law requires us to collect sales tax from our on-line costumers. The tax is determined by the costumer's zip code. We are working to integrate this into our check out.
Event Sales - sales tax at events/shows will be determined by the destination of the event/show.
Q: How are your instruments shipped and at what shipping rate?
A: We are constantly working on giving you the best shipping rates that cover the cost of shipping and materials used. Each Stick Dulcimer gets shipped in a custom foam box to ensure it arrives safely via UPS. At the moment, Ocarinas are being shipped wrapped in a felt cloth and bubble wrap via USPS.
Shipping:
Please note that the shipping weights shown at checkout are not the actual weight of the item. For the time being this “weight” system allows us to charge a unique shipping rate appropriate to the item you have purchased. If you have any
questions or concerns please contact us. 402.779.6395 or pickinstick@gmail.com
Please allow 2-3 business days to process your order and take it to the postal carrier. Once your purchase has been
dropped off for mailing you will receive an e-mail with the estimated time of arrival. If you have any concerns or questions about our shipping process, please feel free to contact us at 402.779.6395 or pickinstick@gmail.com
Stick Dulcimers: $25.00 flat rate shipping fee will be charged for shipping a Stick Dulcimer/Pickin' Stick within the main land United Sates. This covers the expense of packing materials and postal fees. We ship out of Omaha, Nebraska, USA.
Ocarina Box Flutes: $10.00 flat rate will be charged for shipping an Ocarina, via USPS in a First Class USPS box. This covers the expense of packing materials and postal fees.
TWM Jewelry: $5.00 flat rate shipping fee will be charged, shipped via UPS. This covers the expense of packing materials and postal fees.
A: We are constantly working on giving you the best shipping rates that cover the cost of shipping and materials used. Each Stick Dulcimer gets shipped in a custom foam box to ensure it arrives safely via UPS. At the moment, Ocarinas are being shipped wrapped in a felt cloth and bubble wrap via USPS.
Shipping:
Please note that the shipping weights shown at checkout are not the actual weight of the item. For the time being this “weight” system allows us to charge a unique shipping rate appropriate to the item you have purchased. If you have any
questions or concerns please contact us. 402.779.6395 or pickinstick@gmail.com
Please allow 2-3 business days to process your order and take it to the postal carrier. Once your purchase has been
dropped off for mailing you will receive an e-mail with the estimated time of arrival. If you have any concerns or questions about our shipping process, please feel free to contact us at 402.779.6395 or pickinstick@gmail.com
Stick Dulcimers: $25.00 flat rate shipping fee will be charged for shipping a Stick Dulcimer/Pickin' Stick within the main land United Sates. This covers the expense of packing materials and postal fees. We ship out of Omaha, Nebraska, USA.
Ocarina Box Flutes: $10.00 flat rate will be charged for shipping an Ocarina, via USPS in a First Class USPS box. This covers the expense of packing materials and postal fees.
TWM Jewelry: $5.00 flat rate shipping fee will be charged, shipped via UPS. This covers the expense of packing materials and postal fees.
- Local customers, save yourself shipping and stop by! Call / Text 402.779.6395 or e-mail at pickinstick@gmail.com We will be happy to set up a time for you to come on over. Located in Omaha, Nebraska 68104.
- Alaska & Hawaii, please contact us about your desired purchase. We will send you a PayPal invoice with the appropriate shipping rate.
- International Customers, at this time we are holding off on international sales. However please contact us, we may be able to ship depending on your location.